Transparent pricing.
No surprises.

No. Rackvio is a closed-source commercial product. We distribute a free self-hosted binary under a proprietary license — you can run it without paying, but the source code is not published. Enterprise customers can request source escrow agreements for business continuity protection.

Cloud Growth is $299/month for up to 500 assets. Beyond 500, pricing scales at $2 per asset per month. So 1,000 assets is $299 + (500 × $2) = $1,299/month; 2,500 assets is $4,299/month; 5,000 assets is $9,299/month. Above 5,000 assets, contact us for an Enterprise quote with volume pricing.

Cloud plans include a 30-day free trial on Cloud Growth, with full read/write access throughout. We collect a card at signup, so at day 30 your trial converts automatically to a paid plan — Growth, or Starter if you downgraded before then — and you’re never interrupted. You can cancel anytime before day 30 at no charge. If a payment later fails, the tenant enters a 7-day read-only grace period (you can still read and export all your data, but writes, new users, and imports are blocked), then locks fully 30 days after that; login redirects to a reactivation page and your data stays in place. Updating your card restores full access at any point before data is purged.

Yes. The Self-Hosted Free tier and Enterprise plan both support fully air-gapped deployments with zero outbound network connections required. We publish a complete network traffic policy documenting exactly what the binary does and does not call home.

We are pursuing SOC 2 Type I targeted for Q4 2026. Currently we publish a full OpenAPI spec, a software bill of materials (SBOM) with every release, signed release artifacts, and a network traffic policy. Third-party penetration testing is scheduled for Q3 2026.

All plans include full data export at any time. Enterprise customers can request a source escrow agreement — source code is held by a neutral third party and released under defined trigger conditions such as insolvency or product discontinuation.

Most DCIM tools track only installed capacity versus consumed power. Rackvio’s three-state model tracks sold, provisioned, and consumed power separately — exposing stranded capacity that has been committed to customers but is not yet drawing load. This is where colocation operators lose revenue. The method is patent-pending.